Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs correcting, or want to suggest a site we should look at? This page explains how to reach our team and what kind of enquiries we can help with.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a member of our editorial team will read it personally. We are not a support desk for any individual sweepstakes casino brand, so if your enquiry is about a specific account, deposit, or redemption issue, that request needs to go to the operator's own support team directly — we can only speak to what is publicly available on their site and in their terms.
To help us reply faster, tell us upfront what your message is about. A short subject line like "correction," "feedback," or "partnership enquiry" lets us route it to the right person straight away.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assessed redemption speed, welcome offers, or eligibility for any of the sites we cover, ask away.
- Corrections and updates — Sweepstakes casino terms, eligible states, and promotions change often. If you spot information on our site that looks out of date, we want to know so we can verify and fix it.
- Content suggestions — If there is a topic around social casinos, sweeps coins, or redemption timelines you would like us to cover in more depth, tell us what you had in mind.
- Partnership and editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce your organisation and explain the enquiry clearly.
- General feedback — Positive or critical, we read it. Reader input genuinely shapes what we prioritise covering next.
What We Cannot Do
We are an independent comparison and review site, not a sweepstakes casino operator, a payments processor, or a legal adviser. That means there are a few things we are not able to help with:
- We cannot access, verify, or resolve issues with your personal account on any sweepstakes casino site — that has to go through the operator's own support channel.
- We cannot process identity verification, redemption requests, or coin purchases on anyone's behalf.
- We cannot confirm whether a particular site is legal for you to use in your state. Sweepstakes casino availability varies by state and changes over time, so always check the operator's own eligibility list and your local rules if you are unsure.
- We do not give individualized legal, tax, or financial advice. If you have questions about tax obligations on redeemed prizes, a qualified tax professional is the right person to ask.
What Happens After You Send a Message
Every message is read by a real person on our team — we do not rely on automated replies. Our aim is to respond within a couple of working days, though it can take a little longer during busier periods. If your message relates to a factual correction, we will look into it and let you know the outcome, whether that means an update to the page or an explanation of why the content stands as published.
Before You Write In: Common Questions We Get
A few enquiries come up often enough that it is worth addressing them here before you send an email:
| What people ask | Short answer |
|---|---|
| Is this site a sweepstakes casino itself? | No. We compare and review third-party sweepstakes and social casino platforms; we do not operate any games ourselves. |
| Can you help me redeem my coins faster? | No — redemption is handled entirely by the operator you played on. Check their help center or support contact for status updates. |
| Do you take listing fees to rank a site higher? | Commercial relationships exist with some operators, but they do not decide our editorial rankings. |
| Can I ask you to remove or change a review? | You can ask us to review accuracy. We update content when we find it is genuinely out of date or incorrect, not on request alone. |
A Word on Responsible Play
If you or someone you know is finding it hard to stop playing, or is spending more time or money on sweepstakes casino games than intended, please mention this in your message. We can point you toward general responsible-play resources. Sweepstakes casinos use a dual-currency model — Gold Coins for free play and Sweepstakes Coins that can potentially be redeemed for prizes — but outcomes on any casino-style game are governed by chance, and no platform can guarantee a result.
If you are researching which platforms to try, our comparison of trusted casino options is a useful starting point alongside the offers listed on this page.
Our Commitment to Accuracy
We aim to keep every page current, including eligible states, bonus terms, and redemption information, but operators change their terms without much notice. If something you read here does not match what you see on an operator's own site, always trust the operator's current terms and let us know so we can update ours. Thank you for reading, and for taking the time to reach out.